Classic Folios Ecommerce Terms and Conditions of Use

Welcome to our Terms and Conditions of Use. Please read these carefully before you start to use (referred to as “the website” or “our website”). By using our website, you acknowledge that you have read, understood and accept these Terms and Conditions of Use and that you agree to be bound by them. You also accept our Privacy Policy, which is available at policy. If you do not agree to these terms of use, please stop using our website, any of the products or services. is a website operated by Classic Folios Ltd (referred to as “us”, “we” or “our”).

Accuracy and Use of Information on the Website

We aim to keep the information on the website up-to-date, but sometimes this may not be possible. There may be times when you are not be able to access the website. Our website changes regularly and the content may change at any time without warning. The information on this website can only be provided on an ‘as is’ basis.

When looking at the information on the website we advise that you do not rely solely on it to make any decision. We are not liable to you for your use of the information.

Third Parties and Links from our Website to Other Websites

Our website may contain links to other websites and resources provided by third parties – these links are provided for your information only. As we have no control over the contents of third party websites or resources, we cannot accept responsibility for them, their content or any loss or damage that may arise from your use of them.

When accessing another website via our website, we advise you to check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Our inclusion of hyper-links to third party websites does not imply any endorsement of or responsibility for any views, statements or information contained in those websites.

Security and Use of the Website

It is a condition of using the website that you do not do anything to impair the performance, corrupt the content or reduce the overall functionality of the website. This includes doing anything that would compromise the security of the website, including, but not limited to: trying to gain access to secured areas of the website or sensitive information and introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful.

Viruses, Hacking and Other Offences

By doing any of the prohibited activities mentioned in the last section, you might commit a criminal offence under the Computer Misuse Act 1990 or any other related legislation. We may be bound by law to co-operate in any related investigations.

While we will make reasonable attempts to exclude harmful viruses and malware from our website, we cannot guarantee total exclusion. We recommend that you take appropriate

measures to protect yourself before downloading any content.


Our returns policy lasts 14 days. If 14 days have passed since your purchase, unfortunately, we can no longer offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Several types of goods are non-returnable:

  • Perishable goods, such as food, flowers, newspapers or magazines
  •  Products that are intimate or sanitary goods
  •  Hazardous materials or flammable liquids or gases
  •  Gift cards
  •  Downloadable software products
  •  Some health and personal care items

There are certain situations where only partial refunds are granted (if applicable):

  •  Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, cassette tapes or vinyl records that have been opened
  • Any item not in its original condition, damaged or missing parts for reasons not due to our error
  •  Any item that is returned to us more than 14 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or Missing Refunds (if applicable)

If you have not received a refund yet, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. Next, you should contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and have still not received your refund, please email us at

Sale Items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and post your item to: Classic Folios Ltd, Unit A-B, Woodside Trade Centre, 34 Parham Drive, Eastleigh, Hampshire, SO50 4NU.


If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the purchaser had the order shipped to themselves to give to you later, we will send a refund to the purchaser and they will find out about your return.

Intellectual Property Rights

By using the website you agree to refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose(s) any material contained within the website.

Where you have been given explicit permission to download material from the website, you may only download one copy on one computer for your own private use and you must keep all Intellectual Property Rights notices intact.

All intellectual property on this website, such as trademarks, trade names, patents, databases, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the website, remains the property of Classic Folios Ltd.

Limitation of Liability

Classic Folios Ltd will not, under any circumstances, be liable for indirect, special, or consequential damages, including any loss of business, revenue, profits or data in relation to your use of the website.

Nothing within these Terms and Conditions of Use will operate to include any liability for death or personal injury arising as result of the negligence of Classic Folios Ltd, its employees or agents.

Governing Law and Jurisdiction

These Terms and Conditions of Use will be governed by the laws of England and Wales and any user of the website agrees to be bound exclusively by the jurisdiction of English courts, should any dispute or claim arise from, or in connection with, them or their subject matter or formation (including non-contractual disputes or claims).

Information About Us

We are a company registered in England and Wales under registration number 4562237. Our registered office is Classic Folios Ltd, Unit B, Woodside Trade Centre, 34 Parham Drive, Eastleigh, Hampshire, SO50 4NU. Our VAT number is GB675 7084 00.